Your privacy matters to us. This policy explains what personal information Park Avenue collects when you use the platform, how that information is used, how it is protected, and what rights you have over your data as a Pakistani player.
These six principles summarise what the Park Avenue privacy approach looks like in practice. The full policy below covers each area in detail — these cards give you the quick picture.
Park Avenue only collects the personal information that is genuinely needed to operate your account, process PKR transactions, and verify your identity. We do not collect data for the sake of it.
All personal data and account information is stored using industry-standard security measures. Access to your data within the Park Avenue team is restricted on a strict need-to-know basis.
Park Avenue does not sell your personal information to third parties for marketing or advertising purposes. Your data is used to run your account and improve the platform — nothing else.
Your JazzCash, Easypaisa, Raast and bank account details are used solely for processing deposits and withdrawals. Payment credentials are handled securely and are never shared outside of payment processing.
You have the right to access the personal data Park Avenue holds about you, request corrections, and in certain circumstances request deletion of your data. Contact support to exercise any of these rights.
Park Avenue uses cookies to keep you logged in and to understand how the platform is used so it can be improved. We do not use third-party advertising cookies that track you across other websites.
This Privacy Policy applies to all users of the Park Avenue platform. By creating an account or using any part of the platform, you confirm that you have read and understood this policy. Please also read our Terms and Conditions which govern your use of the platform.
Park Avenue is committed to protecting the privacy of everyone who uses the platform. This Privacy Policy sets out in plain terms what personal information we collect from Pakistani players, why we collect it, how we use it, how long we keep it, and what your rights are in relation to that information.
We designed this policy to be readable, not just legally complete. If you have read through something and it is still not clear, you are welcome to contact the Park Avenue support team for a plain-language explanation of any section.
Park Avenue operates as an online gaming and entertainment platform. The personal information we collect is limited to what is genuinely necessary to run player accounts, process PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfer and other supported payment methods, verify player identities, and keep the platform secure.
This policy covers all access to Park Avenue — whether through a mobile browser on an Android device, a desktop browser, or any other method. There is no app-specific version of this policy; the same terms apply regardless of how you access the platform.
Park Avenue collects personal information in three main ways: information you provide directly, information generated by your use of the platform, and information collected automatically through standard web technologies.
Information you provide directly:
Information generated by your platform use:
Information collected automatically:
The personal information Park Avenue collects is used for specific, legitimate purposes. We do not use your data for purposes beyond what is described in this policy without obtaining your separate consent first.
| Purpose | Information Used |
|---|---|
| Creating and managing your player account | Name, email, phone number, date of birth |
| Processing PKR deposits and withdrawals | Payment method details, account balance data |
| Verifying your identity and age | CNIC or ID document, name, date of birth |
| Detecting fraud and protecting account security | IP address, device info, login activity, transaction patterns |
| Providing customer support | Support messages, account details, transaction history |
| Improving platform performance and game experience | Analytics data, session data, device and browser info |
| Sending important account notifications | Email address, phone number |
Park Avenue does not use your personal data to build advertising profiles or to target you with third-party marketing. If we ever want to send you promotional messages about Park Avenue offers, we will ask for your separate consent first, and you will always be able to opt out.
All financial transactions on Park Avenue are denominated in Pakistani Rupees (PKR). When you deposit or withdraw using JazzCash, Easypaisa, Raast, bank transfer, debit card or other supported mobile wallets, the payment details you provide are used solely to process that transaction.
Payment information is handled with strict access controls within the Park Avenue team. Only staff members directly involved in payment processing and fraud prevention have access to payment-related data, and only to the extent necessary to carry out their specific responsibilities.
Park Avenue does not store full card numbers or full bank account numbers in plain text. Where payment credentials need to be held for the purpose of processing future withdrawals to a verified account, they are stored in a protected format using standard encryption practices.
Your payment details are shared with third-party payment processors only to the extent required to complete the transaction you have requested. These processors are contracted to handle your data securely and are not permitted to use your payment information for their own purposes.
Park Avenue does not sell, rent or trade your personal information to any third party. There are, however, specific and limited circumstances in which your data may be shared with others:
In all cases where data is shared with third parties, those parties are required to handle your information securely and to use it only for the purpose for which it was shared. Park Avenue does not permit third parties to use your data for their own marketing, profiling or commercial purposes.
Park Avenue retains your personal information for as long as your account is active and for a reasonable period after account closure, in order to comply with applicable legal obligations, resolve disputes, and maintain records of transactions and gameplay activity.
The specific retention periods for different categories of data are as follows:
Once the applicable retention period has elapsed and there is no longer a legal or operational reason to retain your data, Park Avenue will securely delete or anonymise that information.
Park Avenue takes the security of your personal data seriously and maintains a range of technical and organisational measures to protect it from unauthorised access, loss, alteration or disclosure.
All data transmitted between your device and the Park Avenue platform is encrypted using TLS. This means your login details, payment information, and personal data are protected in transit.
Access to player data within Park Avenue is restricted to staff members who need it to perform their specific job functions. All internal access is logged and monitored.
Passwords and sensitive credentials are stored using one-way hashing. Payment details that must be stored are held in encrypted form — not as plain text.
Automated systems monitor account activity for signs of unauthorised access, unusual transaction patterns, and other indicators of potential fraud or security compromise.
While Park Avenue applies strong security measures, no online platform can guarantee absolute security. You play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If you believe your account has been compromised, contact support immediately at [email protected].
Park Avenue uses cookies — small text files stored on your device — to make the platform function correctly and to understand how it is being used. The cookies used on Park Avenue fall into two categories:
Park Avenue does not use third-party advertising cookies, social media tracking pixels, or any cookie that tracks your behaviour outside of the Park Avenue platform. Your browsing activity on other sites is not monitored or collected by Park Avenue in any way.
Most browsers allow you to control cookie settings through their preferences or settings menu. Blocking essential cookies will prevent you from logging in to the platform. Blocking analytics cookies will not affect your ability to use Park Avenue.
As a Park Avenue player, you have a number of rights in relation to the personal data we hold about you. These rights can be exercised by contacting the Park Avenue support team at [email protected] with a clear description of your request.
Right of Access
You can request a copy of the personal data Park Avenue holds about you.
Right to Rectification
You can ask us to correct inaccurate or incomplete information held about you.
Right to Erasure
In certain circumstances you can request deletion of your personal data, subject to legal retention obligations.
Right to Restrict Processing
You can request that we limit how we use your data in certain circumstances.
Park Avenue aims to respond to all data rights requests within a reasonable timeframe. We may need to verify your identity before processing a request. Some requests may be subject to limitations where the data is required for legal compliance, fraud prevention, or dispute resolution purposes — we will always explain clearly if this applies to your request.
Park Avenue is strictly an adult platform intended for users aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. The age verification steps in the registration process are in place specifically to prevent under-18s from creating accounts.
If Park Avenue becomes aware that an account has been created by or is being used by a person under 18, that account will be closed immediately and any personal data associated with it will be deleted, except where retention is required for legal or fraud prevention purposes.
If you believe a person under 18 has created a Park Avenue account, please contact support so the matter can be investigated and addressed promptly. For guidance on tools to restrict access to gaming platforms on shared devices, visit the Responsible Gaming page.
Park Avenue may update this Privacy Policy from time to time as the platform evolves or as legal requirements change. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date shown at the top.
For significant changes that affect how your data is used in a material way, Park Avenue will make reasonable efforts to notify active players through in-platform notifications or by email to the address on your account.
Continuing to use the Park Avenue platform after any update to this Privacy Policy constitutes acceptance of the revised policy. We recommend visiting this page periodically to stay informed about how your personal data is being handled.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how Park Avenue has handled your personal information, please get in touch with the support team.
Privacy & Support Contact
When contacting us about a data rights request, please include your registered name, account email address, and a clear description of your request so we can assist you as efficiently as possible.
You may also find answers to common questions about accounts, payments and platform use in the FAQ section. For a full explanation of the rules governing your use of Park Avenue, see the Terms and Conditions.
You have read how Park Avenue handles your privacy. Create your account knowing your personal data and PKR transactions are treated with care. Adults aged 18 and above only. Deposit via JazzCash, Easypaisa or Raast and start playing today.